Privacy Policy
Effective Date: January 1, 2025
At Auto8 (“Auto8,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your information.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with Auto8:
Personal Information
- Name
- Business Name
- Email Address
- Phone Number
- Mailing Address (if provided)
- Website URL
- Billing Information
- Payment Information (processed securely through third-party payment processors)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
Information You Provide
We collect information you voluntarily submit through:
- Contact forms
- Quote request forms
- Appointment scheduling
- SMS communications
- Live chat
- Phone calls
- Customer support requests
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Schedule appointments and consultations
- Deliver our marketing, website, CRM, automation, AI, and SEO services
- Send invoices and payment confirmations
- Provide customer support
- Improve our website and services
- Send requested information
- Communicate service updates
- Send promotional communications if you have opted in
SMS Communications
If you provide your mobile phone number and consent to receive text messages, Auto8 may send SMS messages related to:
- Appointment reminders
- Consultation confirmations
- Customer support
- Project updates
- Account notifications
- Marketing and promotional offers (only with your consent)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at support@auto8.ai.
SMS Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.
Information Sharing
We do not sell your personal information.
We may share your information with trusted service providers that help us operate our business and deliver our services, including:
- CRM providers
- SMS providers
- Payment processors
- Website hosting providers
- Cloud infrastructure providers
- Analytics providers
- Customer support platforms
These providers are only permitted to use your information as necessary to perform services on our behalf.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Measure website traffic
- Analyze visitor behavior
- Improve advertising performance
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your personal information
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the revised version will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Auto8
Website: https://auto8.ai
Email: support@auto8.ai